Shipping Policy

Shipping policy

Shipping Policy


The products purchased on www.joy-roy.co are delivered within 3 business days from placing the order in Cairo and Giza and within 5 days to other governments, and within 10 days from all other destinations.
Delivery times may be subject to delays in case of holidays; couriers do not deliver on weekends.
For more information, consult the FAQ or contact our Customer Service.

International Shipping Policy


Pronto ships all over the world. All additional taxes, costumes, and imports duties are the responsibility of the customer. We do our best to minimize your costs upon arrival to your country.
  • No refunds/exchange on all international orders.
  • International orders are to be fully prepaid prior to your shipping.
  • International shipping is provided only on the shoes.